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Cancellation Policies
Seabreeze & Seascape
This policy applies for all bookings:
If a cancellation is made within 24 hours of arrival day, loss of 100% of the
total booking price. *
All cancellations incur loss of 20% of the total booking price. *
If a cancellation is made within 14 days of arrival day, loss of 100% of the
total booking price. *
* A service charge of $20 applies to all cancellation refunds.
Seabreeze
Seascape
The Grove Waiheke - Terms and Conditions
Should you cancel this booking less than 14 days prior to arrival date, none of
the purchase price will be refunded.
Should you cancel this booking more than 14 days prior to arrival 20% of the
purchase price will be not be refunded.
If booked through an agent, please view their terms and conditions as they will
be binding, unless stated otherwise.
Online Booking System - Standard Terms and Conditionss
The online booking system is provided by Onetangi Bay Developers LTD.
1. Agreement between Customer and Onetangi Bay Developers LTD.
This Website is offered to you, the Customer, conditional on your acceptance
without modification of the terms, conditions, and notices contained herein.
Your use of this Website constitutes your agreement to all such terms,
conditions, and notices..
In these terms and conditions, "we" and "us" means Onetangi Bay Developers LTD,
a limited company registered in New Zealand.
2. Access to the Website and Content
We will endeavour to allow uninterrupted access to the Website, but access to
the Website may be suspended, restricted or terminated at any time..
We reserve the right to change, modify, substitute or remove without notice any
information on the Website from time to time.
3. Intellectual Property
The copyright in the material contained in the Website, together with the
Website design, text and graphics, and their selection and arrangement, belong
to Onetangi Bay Developers LTD. All rights are reserved. None of this material
may be reproduced or redistributed without our written permission. You may,
however, download or print a single copy for your own non-commercial off-line
viewing.
Third party product and company names mentioned on this Website may be the
trademarks or registered trademarks of their respective owners.
4. Exclusions of Liability
We use reasonable endeavours to ensure that the data on the Website is accurate
and to correct any errors or omissions as soon as practicable after being
notified of them. We do not monitor, verify or endorse information submitted by
third parties for posting on the Web site and you should be aware that such
information may be inaccurate, incomplete or out of date. To the extent
permitted by applicable law, we disclaim all warranties and representations
(whether express or implied) as to the accuracy of any information contained on
the Website. We do not guarantee that the Website will be fault free and do not
accept liability for any errors or omissions..
Due to the nature of electronic transmission of data over the internet, and the
number of users by whom data is posted on to the Website, any liability we may
have for any losses or claims arising from an inability to access the Website,
or from any use of the Website or reliance on the data transmitted using the
Website, is excluded to the fullest extent permissible by law. In no event shall
we be liable for any loss of profit, revenues, goodwill, opportunity, business,
anticipated savings or other indirect or consequential loss of any kind in
contract, tort (including negligence) or otherwise arising out of use of the
Website, save where such liability cannot be excluded by law.
We do not give any warranty that the Website is free from viruses or anything
else which may have a harmful effect on any technology.
5. Use of the The Grove Booking System
The Grove booking system provided on this Website is provided solely to assist
customers in determining the availability of apartments at The Grove and to make
legitimate reservations and for no other purposes. You warrant that you are at
least 18 years of age and possess the legal authority to enter into this
agreement and to use this Website in accordance with all terms and conditions
herein. You agree to be financially responsible for all of your use of this
Website (as well as for use of your account by others, including, without
limitation, minors living with you). You agree to supervise all usage of this
Website by minors under your name or account. You also warrant that all
information supplied by you or members of your household in using this Website
is true and accurate. Without limitation, any speculative, false, or fraudulent
reservation or any reservation in anticipation of demand is prohibited. You
agree that the travel services reservations facilities of this Website shall be
used only to make legitimate reservations or purchases for you or for another
person for whom you are legally authorized to act. You understand that overuse
or abuse of the travel services reservation facilities of this Web site may
result in you being denied access to such facilities.
Separate terms and conditions may apply to your reservation and purchase of
travel-related goods and services that you select. You agree to abide by the
terms or conditions of purchase imposed by any supplier with whom you elect to
deal, including, but not limited to, payment of all amounts when due and
compliance with all rules and restrictions regarding availability of fares,
products, or services. You shall be completely responsible for all charges,
fees, duties, taxes, and assessments arising out of the use of this Web site.
6. Reservations and Payments
At the time of booking, payment by credit card shall be made for the full or
part amount of each booking in New Zealand dollars. You will then receive a
booking confirmation and reference number for each booking. You will need to use
that reference should you wish to refer to your booking(s) at a later date.
7. Customer Validation
You may be required to provide a credit card at check-in/arrival to cover
incidental charges and may also be required to provide photo ID.
8. No Shows
No refunds or credits will be provided if you fail to advise any amendments to
the booking or fail to report at The Grove.
9. Currency and GST
All prices shown listed on this Website are in New Zealand dollars. All prices
include the New Zealand Goods and Services Tax.
10. Privacy
The only details required from you to make a booking are your first and last
names, your email address and the details of the booking itself (i.e. the number
of bookings made by you and the number of adults, number of children etc
included in that booking). Any other information that we collect is information
which you “voluntarily” provide to us.
11. Storage of Information and Security of Payment
We have taken all practicable steps from both a technical and systems
perspective to ensure that all of your information is securely protected. We may
need to contact you via email or telephone if there are matters affecting your
booking or if you choose to make amendments or cancellations.
Such information will not be held any longer than is required by The Grove
Website.
A secure payment gateway is used to process all transactions, credit card and
debit card details.
12. Insurance
It is recommended that all customers purchase comprehensive travel insurance at
the time of booking.
13. Cookies
A cookie is a small text file written to your hard drive that contains
information about you. Cookies do not contain any personal information about
users. We use cookies so that we can personalise your experience of the Web
site. If you set up your browser to reject the cookie, it may not be possible to
use the Web site.
14. General Conditions
We may modify these terms and conditions at any time by publishing the modified
terms and conditions on the Website. Any modifications shall take effect 3 days
after posting on the Website.
15. Governing law
These terms are governed by and to be construed in accordance with New Zealand
law. Any disputes shall be subject to the exclusive jurisdiction of the New
Zealand courts.